How to behave in an interview? Questions when hiring and answers to them + sales technique “How to sell a pen for an interview?”

Hello dear readers of RichPro.ru business magazine! In today's article, we will consider how to behave during an interview, namely how to successfully pass an interview when hiring.

Having compiled a competent resume and sending it to various organizations, the invitation to an interview will become your success. It would seem that it can be difficult when meeting with the interlocutor, how to explain your position and get the cherished vacancy.

In fact, sometimes the desire to show oneself as a leader, wrong behavior and even doubts when answering a question can make up wrong impression about you and lead to a negative result.

There are many different rules that help to build a true dialogue, convince a potential employer of their candidacy and, following them, you can gain confidence, forgetting about fears. We already wrote about confidence and self-esteem in the article - “How to increase self-esteem and self-confidence”

Sure, job search - the process is always complicated and tedious, which is why it is important to use all the remaining forces so that your invitation to an interview becomes the final stage.

So, from the article you will learn:

  • How to get an job interview - 5 stages;
  • How to behave in an interview if you have no work experience - 7 tips and 5 basic rules;
  • Frequently asked questions and answers at job interviews;
  • How to sell a pen at an interview?

How to behave in an interview to be hired - read the rules and recommendations later in the article

1. What is an interview - 4 types of interviews

At its core, this is an ordinary meeting between you and the future employer, and possibly even his representative, which allows you to discuss in more detail the details of your future cooperation.

In the process of conversation, everyone makes a final decision for himself on the question of how suitable the other side is. I.e, you you decide for yourself whether all the proposed conditions will suit you, and supervisor organization concludes the professional suitability of the employee.

Today there are many different species, types of and even units interviews that can be used by employees in the selection process. It is worth at least a little understanding of them to be ready for any situation.

By type of interview there can be 4 types.

Type of interview No. 1 - Phone call

This is the first stage, which may entail a meeting with the immediate potential leader.

A similar method is used when the resume leaves interest, and the information described in it requires confirmation.

A call can arrive at any time, therefore, regardless of the situation, it is important to behave correctly. Even if you have been waiting for a decision from the company employees for a very long time and finally contacted you, you should not answer the phone with pronounced joyful intonations.

The most commonplace question "Are you comfortable talking now?"can say a lot to an experienced human resources worker. Decide for yourself whether you really have enough time to calmly answer all the questions.

If so, then speak with confidence: "Yes, I am listening to you"otherwise warn that you’re a little busy and you can call back through 2-3 minutesby specifying the phone number and name of the employee.

During this period, try to calm down, figure out which company has contacted you, and find a draft of the CV sent. Look through all the information that is described in it, focus on the most important details, and then, preparing yourself for the conversation, dial the specified number.

Type of interview No. 2 - Personal meeting

Most common type of interview. It involves direct contact and is intended to test your professional characteristics. We will discuss a little later how such communication takes place, what behavior to choose for it, and what is important for each of the meeting parties.

Type of interview No. 3 - Communication with a group of candidates

Each vacancy involves the search for the most optimal employee. But, sometimes it happens that there can be several applicants at once and the organization manager holds a group meeting to understand in its process which of the arrived applicants most matches the given parameters.

At such a meeting, it is important to be able to show your professional skills, try to answer the questions asked most accurately and have the right share of stress resistance.

Team communication - it is always a rivalry with each other, the price of which is your ability to get the offered vacancy. But, do not resort to tough behavior and insulting, and even more so, the identification of superiority over interlocutors. Remember that each of your wrong actions and even the spoken word can cause further failure.

Type of interview No. 4 - Commission

Sometimes, in order to simplify the process of selecting candidates, an interview is scheduled for one day, in which leading employees of various fields who are able to do final choice.

You are invited to a meeting where they ask various questions, and they can intersect and come from a whole group of people. As a result, a decision is made that you will know almost immediately.

This method allows you to immediately cover many areas of the enterprise and understand how really the applicant corresponds to the proposed position.

In any case, getting to such a meeting is worth understanding that the task of the employee communicating with you is this is a selection. In fact, you will be considered for the degree of compliance with the portrait of the ideal employee. The decision you make depends on how much you are able to fulfill all the requirements of the proposed job description, adapt in the team, and show your skills.

Depending on this, the interview can be divided into several types:

  • Stress interview. It is carried out mainly when the work itself involves the occurrence of such situations. It could be a vacancy. the operator, worker over the phone, transport logistics, sales manager, organization of procurement etc. In essence, during the conversation a moment will be created that will determine the real traits of your character. The simplest methods are considered: raising your voice, repeating at the same time the same question, constantly interrupting your story, inadequate smiles or discussing information that is not related to the main topic. There can be 2 ways of behavior too. Either you will try to answer each question posed without raising your own voice, or interrupt your speech in order to calmly explain that this moment has already been discussed. Important to understandthat, causing your stress state an employee of the organization will observe the attentiveness. Therefore, a monotonous conversation will raise doubts, and this is a sign of reflection on your candidacy.
  • Synemology. A similar method is often used in organizations with a multi-stage selection system. It allows you to fully consider your professional qualities. At the time of the meeting, you will be asked to view a video clip where unfinished is possible situation or act, and most likely even just an abstract episode. Your task tell what was viewed, draw conclusions and suggest ways to solve the situation. Of course, a small enterprise with a limited staff of employees will not resort to such measures for studying candidates. But, network companiesworking in the global market and even in conditions of regional cooperation are quite capable of arranging this type of interview. Leading employees of the MLM business, solving a number of tasks every day, should easily navigate the situation and find the most optimal solutions.
  • Testing. This is an option to familiarize yourself with your candidacy. The main task is to correctly answer the questions posed, not only professional, but also psychological in nature. There is a special rating scale, and special sensitive questions are added to the list in order to evaluate your reaction to them.
  • Immersion method. It can be found, for the most part, in large, dynamically developing organizations. An open vacancy for a managerial position is likely to involve such an application. All the essence consists in the following: they ask you a situation on which the further state of affairs in the organization depends, and here it is important not only to find a way out, but also to explain the reasons why you propose to do just that.

Of course, the simplest positions of an ordinary linear executor do not imply much difficulty in checking professional data when choosing a future employee. Therefore, most likely, the meeting will involve regular contact with studying your resume, or rather, confirmation of his data. How to write a resume and what professional qualities and skills to indicate we have already written in a previous article.

But if, the company has a world-class level, and each department has several dozens, or even hundreds, in its subordination, then prove your personality and abilities will have several times, meeting in stages with several specialists.

When considering your resume, first of all, a human resources officer will pay attention to general characteristics. He will try to recognize your analytic skills, traits, basis of motivation and even philosophy of life.

Compatibility with the organization itself is also considered an important factor. She checked in two directions. It’s no secret that any company has its own established culture traditions and order of conduct.

It may happen that your personal values ​​and style do not match what the potential employer offers. That is why, getting to such a meeting, it is important to ask questions correctly in order to understand future compatibility.

2. Methods for selecting candidates for an interview

Employees HR department, and even more so agenciesworking in this direction for quite a long time have a ton ways and methodsthanks to which you can evaluate a person from various angles.

  1. Profile. You are invited to fill out a specially created document in which there are a number of questions regarding your psychological state and professional skills. Then, by the method of selecting the best candidates, a meeting is appointed with the leading representative of the department, where the vacancy is open.
  2. Biography. In preliminary communication, you are asked to talk about where you worked before, what educational institutions you graduated from, whether there was an internship or practice, and even how far you live from the place of possible employment at the moment. The interlocutor tries to understand with such questions whether you have experience, whether you are ready to cover distances and how often you can count on you at the time of the necessary part-time job. Sometimes even a question about the reason for your dismissal can form a general opinion.
  3. Criteria. Some vacancies require the presence of certain qualities. Therefore, a competent specialist can pre-determine the important elements to match the future candidate. The selection process in this case is very simple. First, they look at your resume, and then in a conversation they determine whether you are suitable according to these criteria.
  4. The study of the situation. This technique has already been discussed earlier, but its essence is to clearly, quickly and correctly recognize the situation, understand its essence and find the right solution.

A job interview may include one important feature.. Filling out the form, undergoing testing or even just communicating with the interlocutor, you will be asked to leave the contacts of a person who can give a detailed description. And it doesn’t matter whether there will be a former employee or manager with whom you said goodbye not so long ago, the main thing is that the information announced at the interview does not differ even in small things.

5 important and basic stages of how to get an interview

3. How to get a job interview - 5 important steps

Any meeting assigned to you by an employee of the personnel department can be programmed for the result, it is enough to prepare correctly and anticipating the question to answer it with succinct phrases that inspire confidence in the interlocutor.

Usually, The interview has 5 main stages, each of which makes its own significance. Try to study them, and this will help to understand how best to act at the moment.

Stage number 1. Make contact

Here a connection is established and boundaries are indicated. It is during this period that it becomes clear how your interviewer is set up. It is possible that the selection process for candidates began a long time ago and during that time accumulated fatigue, nervousness, stress, what negatively may affect the result of your meeting.

Try to establish contact, showing your goodwill. Very often conversations on neutral topics help. So, you may be asked "Was it hard to find us?" or "Did you get there fast?". Think over your answer.

You can start the conversation yourself with the phrase "Good afternoon, your company’s office is so well located that you managed to get there quickly.". Such a distraction will help relieve a nervous state and provide a good platform for further conversation.

Stage number 2. Organization Story

Most likely, an employee of the human resources department will start by getting to know you and giving some information about his company. By and large, this 2-3 sentences about what they are doing, what vacancy is open, and a number of tasks performed in this position will be described.

Even if you thoroughly prepared in advance and know the entire history of the enterprise to the smallest detail, listen carefully, giving the opportunity to establish closer communication.

Stage number 3. Interview

This is actually the stage at which you will discuss issues of professional activity, ranging from the level of remuneration to the proposed duties.

In doing so, pay particular attention to several aspects:

  • The questions you are asked will most likely be spoken at an accelerated pace. This is not a big deal, as it is important to save time and figure out the candidate’s compliance based on the answers.
  • All topics discussed are constantly alternating, then opening new ones, then returning to the old ones. This method simply allows the specialist to reduce the likelihood of receiving socially desirable answers.
  • Each sentence written in the resume and voiced by you can be checked several times in various ways. Do not be surprised at this, let alone be nervous.
  • All interviews made by the interviewer during the communication process will be hidden from you. This is normal practice, so there is no cause for concern. Most likely, there will be short notes of compliance with the criteria presented.
  • Be prepared for the opportunity to improvise. Of course, as you prepare for an interview, the human resources department makes plans, writes tests, and has a clearly defined scenario, but sometimes, depending on the situation and based on the tasks received, it becomes necessary to forget about the standards.

Stage number 4. Feedback

Here you need to ask your questions. Best if there are any no more than 5. Therefore, from the very beginning, think over an approximate list, based on those moments that are most important for you.

You can clarify the content of labor activity, indicate the level of future responsibility, talk about the social package.

Stage number 5. End of the meeting

Such an initiative, for the most part, is manifested by the party that invited you for an interview.

The result of negotiations may be 3 different options:

  • renouncement;
  • invitation to an additional stage;
  • admission to the vacancy.

In any case, try to discuss the algorithm for further interaction. Most likely you will be asked to wait for an answer, specifying approximate dates.

4. Before you get interviewed - 7 practical tips

Interview Preparation - Q & A Planning

Before setting off for a meeting, it is important to prepare for it correctly. You must not only make the right impression, but also make the potential employer believe in your uniqueness.

Worth understandingthat one desire is simply not enough, and the time spent will not be wasted if everything is done correctly. Pay particular attention to details, they allow you to create the perfect image of the candidate.

Write a plan that you will adhere to at the time of collection, and cross off the completed action.

Tip number 1. Collection of documents

Prepare them in advance and put them in your bag. Check if you have forgotten anything. This is usually a standard list, including:

  • Passport;
  • Diploma of education;
  • Labor book (if it is on hand);
  • Copy of resume;
  • Certificates and other documents confirming the completion of courses.

Try to take with you only what is directly related to your vacancy, so that you don’t bother yourself in the search, losing your own time and time for an employee of the company.

Tip number 2. Search for information

Try to collect all available information about the organization in which you will try to find a job tomorrow. Put a number of questions and answer them yourself. "What is the period of the company and the main activity?", "What are the products currently being manufactured, their range?", "Are there negative aspects in the reputation and what are they connected with?"

In this age of developing technology, it is very easy to find the necessary information on the Internet, among friends and even the secretary who invites you to a meeting. Defining for themselves such main aspects, it will be easier for you to focus on further points. You will initially, in your head, form a picture of the upcoming activity, and this will make it easier to feel and choose a line of behavior at the time of the meeting.

Tip number 3. Appearance

Many companies now set a dress code for their employees. And this means that the uniform must be of the same type and most often strict. Anyway, interview invitation - This is the moment when you must impress.

Therefore, choosing your image, stop it on a business suit. You will have to forget about sport style, jeans, blouses and t-shirtswho are not able to completely cover their stomach, and even more so to remove topics and mini skirts.

Check your condition nails, hair, eyebrow. Put your shoes and purse in order, determine the aroma with which you are going to go for an interview. Let the clothing direction be conservative, this creates a sense of confidence among the potential employer, but a small accent in the form of a beautiful brooch that goes well with an invented image will not be out of place.

Try on an outfit and pay attention to yourself in the reflection of the mirror. Is your suit too strict? Excessive zeal in this direction can lead to the fact that you will become like a person in a case, and this will not add to your chances.

Remember the 3 basic requirements that your clothes must meet:

  • create a pleasant first impression, which will subsequently be positive;
  • give a feeling of comfort to you personally, which allows you to gain self-confidence;
  • be subject to business style, because the interview is inherently an important event at which an agreement is concluded.

Give preference gray, white tones and navy blue shades. Do not include a hat, even if it creates a single unit with the image.

Women are preferable to choose a skirt to the knee than strict pants. Try to reduce the amount of bright color to a minimum and discard old unfashionable clothes, especially if they are already very worn.

Of course, every employer will tell you that appearance at work - not the main thing, but according to statistics, if we break down the causes of failure on a scale, then a slight lack of knowledge is in 29th place, but "miserable"the image of a person confidently takes the first position. Therefore, we will pay special attention to it.

Check yourself for the following options:

a) hands. You should have a neat manicure without screaming tones, dirt under the nails and a sticking cuticle. Care requires not only the nails, but the hands themselves. Lubricate them before going out with a mild moisturizer.

b) hairstyle. Think it over carefully so that it does not break up within half an hour, determining your meeting with sloppiness. Undo ponytails, protruding curls and disheveled. If possible, consult a hairdresser to create a finished look with the most suitable form of styling.

c) accessories. Do not overload yourself with various rings, earrings, bracelets, belts, trying to prove to everyone their worth. This tutu technique does not work. Everything should be in moderation, especially at an official event.

g) makeup. Look through the tones of clothes and find their general combination with makeup on the face. Forget about bright colors visible from afar. Your task is to leave a good impression of a serious business person.

e) aroma. Before going out, put on the perfume that will most clearly complete your image. Only this must be done carefully and in small quantities. Otherwise, you risk creating a pungent odor, which will cause discomfort during further communication.

Tip number 4. Route building

Think over the scheme of your movement and determine the time taking into account the stock. Arrive at the office 15 minutes before the appointed time. At the same time, during the road, traffic jams, waiting for transport and distanceto walk.

Your task is to determine the exit time so that you can reach your destination at a calm, steady pace without exposing yourself to unnecessary stressful situations and conflicts.

View a map of the city on the Internet, if possible, check the route with the company secretary, and write down the exact address.

Tip number 5. The story about yourself at the interview

This seems like an insignificant detail, but actually has a very important place in the subsequent evaluation of your candidacy. Very often a human resources officer asks the same question "Tell us a little about yourself?“in order to understand how much you are able to offer yourself, find contact and correctly present information. Such a task is not difficult at first glance, but try to do it even now, without preparation. This is where possible difficulties arise.

Firstly, you should direct your narrative in the direction of the desired vacancy, paying attention to your relevance and professionalism.

Secondly, select the right information in case the interlocutor becomes interested in facts of personal life. Think over your hobby, enthusiasm, psychological component of character. A similar question is often asked in order to form an opinion about your personality.

And thirdly, scroll through your head success and failuresthat happened in the labor activity. Such a question is considered a favorite during an interview, so it should not now take you by surprise.

Try not only to voice the answer, but also give examples, ways out of the situation, found by you. The whole story should take no more than 3 minutes. Pronounce the narrated story clearly, training it in front of the mirror several times, otherwise your insecurity may adversely affect the final result.

By the way, if you just graduated from an educational institution, and there is still no experience as such, except for practical training, you can include in your story your ideas of what you would like to achieve in the proposed field.

Tip number 6. A list of questions

Think over your meeting in advance and specify the information that may be of interest to you during the conversation. By creating a howl question, you clarify the situation, but do not overdo it.

Tip number 7. Positive mood

When completing your training, do not forget that it is important to create the right attitude. A cheerful state of mind and pleasant emotions will lead to a positive result faster than nervousness.

Of course, our body does not have a special toggle switch that can switch at the right time, but still some recommendations should not only be taken into account, but also observed.

  • Lie down early to get a good night's sleep and set a light melody on the alarm clock.
  • Start your day with conversations on topics that give you special confidence. Think about how your future life after employment will change. Perhaps now you need to spend less time on the road, or there will be additional earnings, an increase in wages, a new team.
  • Find motivation to make the result more interesting. For example, promise yourself to buy a new dress or exchange furniture, arrange a trip to the mountains, go to a restaurant from the first salary. Visualize desire by writing it on a piece of paper.
  • Convince yourself that all difficulties are temporary, and the day that began today is just wonderful, and it will bring you what you want.

There are several more tips that psychologists and experts give before attending an interview.

First, do not eat very hearty foods. Give up garlic, Luke, sausages. Control the amount of water taken.

Secondly, forbid yourself alcohol and tobacco. Drunk even the smallest dose can reduce attention, concentration and leave a smell, and a smoked cigarette leaves perfume on clothes and an unpleasant state during a conversation. Hide your chewing gum and do not try to appear with it in front of the interviewer.

Third, arriving for 20 minutes before the start, you can get acquainted with the situation, catch my breath, to visit toilet room if necessary and a little repeat material.

Try to ask and be sure to remember the name of the interlocutor of the interlocutor so that it is convenient to start and continue a dialogue with him. Turn off your mobile phone or set it to silent mode, thereby creating a favorable environment for yourself.

5 rules on how to behave during job interviews + questions and answers for an interview

5. How to behave in an interview - 5 basic rules

Well, let's imagine that the preparation was successful, you woke up on time, set yourself up positively, arrived at the appointed time, and even calmed down. What next, how to be at the moment of the communication itself, and how to behave in an interview with a potential employer?

Everything here is actually not so complicated, just remember a few rules.

Rule number 1. Smile

This is the easiest way to set up someone to talk to. positive. Just be sure to watch your facial expression. No need to do this by force, such insincere behavior immediately becomes noticeable, and many are also alarming.

Try to remember a pleasant moment in your life. for example, baby phrases, a cat falling during a loud noise or a frame of your favorite comedy. Behave naturally, not forgetting about the smile.

Rule number 2. Control the voice

Nervous state, preceding difficult moments of preparation can give you away at the most crucial moment, leading to a violation of the timbre of the voice. Sometimes the sound is lost altogether, and often turns into a squeaky one, confirming the resulting uncertainty.

Knowing about your problem or even just predicting its possible occurrence, try to prevent emerging causes. If this is stress, then calm yourself, drink a special pill and imagine that everything possible has already been done.

And, if this is a fear of public speaking, then rehearse it in front of the mirror, pronounce the words in which you stammer.

Rule number 3. Pose and Gesture

In order to look confident and serious, accept the following position: both legs are on the floor, hands are laid on the table, the back is straight, the head is looking directed at the interlocutor, maintaining eye contact.

It is worth remembering that you can’t take a cheeky pose, throw yourself in a chair, keep your legs crossed and constantly tugging at something. Your restless hands will easily give out stressful moments, and besides, they can hurt by ruining the document on the interviewer's desk or breaking his pen.

If you do uncomfortable look into the eyes of a person, then find a more convenient place on his face, where you constantly look. This may be a point in the forehead or ear. Do not forget about gestures.

Of course, a slight movement of the hands in front of you is not capable of harming them, and the WTO’s constant scatter, frequent swings and turns of the body will create a negative impression.

Rule number 4. Stand the belly

Watch your speech. If there is a situation in which you need to answer a question, do it clearly. After finishing the story, it’s better to keep silent than to fill in the pauses with awkward phrases. No need to be nervous, sometimes with such silence the employer checks your behavior.

Rule number 5. Have a conversation

In the process of communication, you will need to constantly respond, but even this must be done correctly. If suddenly, for any reason, you couldn’t hear what was said, don’t need to guess, use a simple question: "Did I understand you correctly?“don’t get too deep in starting your story from the moment you are born. Speak clearly and essentially, trying to express your thoughts correctly. Remember, if the interviewer is interested in any details, he will certainly ask you about them.

Now the rules of conduct have become clear, but here’sWhat should I say?"and"How to answer correctly?"remains an interesting topic. Create an attitude for yourself that you come to a potential employer not to ask for a vacancy, but to offer your professional skills.

Imagine that you have made a business proposal, the details of which must be discussed at the meeting. Realize that the final decision about whether to work here or continue your search is largely up to you.

That is why you should be able to offer yourself correctly, setting the tone for the conversation. Learn the basics to help you.

  1. Self-presentation. Going to a meeting, you should not think that you will be asked to confess, so many facts you can not touch, leaving them deep in your soul. Nevertheless, even in the process of telling about yourself, learn to present any information profitably for myself. For instance, your difficulties in finding a job have ensured several months at home. It is this fact that can be voiced not as "I was unemployed," but to call it "Temporarily not working."Even your solid age can be presented favorably. Tell me: "yes, my children have already grown up long ago and I don’t feel any difficulties, so I can devote more time to work."
  2. The answers. Take any question with pleasure. And it doesn’t matter whether you pronounce your name, say hello or talk about previously performed functions, set yourself up for a wave of positive. Correct facial expression, intonation is very important. Such details speak of confidence, truthfulness, openness.
  3. First impression. You just entered the office, and the interlocutor has already formed an opinion about you. And further communication depends on how much the impression is confirmed. Say hello with the interviewer smile, introduce yourself, wait a short pause and you can apply for a middle name with a narrative on an abstract topic.
  4. Communication. During the conversation try to use only active verbs “I can,” “I own,” “I did,” etc. They add some confidence to your words. But phrases such as “probably”, “most likely”, “as if”, on the contrary, are ready to promote the image of a frivolous person who constantly doubts his actions. Refuse them, remove such turns. An employee in the human resources department will accurately monitor your vocabulary and suggestions. Find parasites and do not resort to any of the slangs. Believe me, among ordinary speech, such moments are especially noticeable and simply begin to "cut the ear." In addition, there are phrases capable of self-destruct. We remember “I am an inexperienced specialist,” “I am still too young,” “I am not a speaker,” “I rarely came across ...”, even if this is so, we try to remake them to our advantage.

It is worth remembering that even if the decision in the end regarding your candidacy was made negative, then you still have experience with which to work. Going to the next invitation, you will already understand what were the possible errors and do not repeat them.


We also recommend watching an interesting and useful video “How to behave and pass an interview successfully”:


In order not to adapt to business leaders, you can very easily open your own. For example, register your business as an individual entrepreneur. To do this, we recommend reading our article - “How to open an IP yourself - step-by-step instruction”

Key interview questions and answers - examples of dialogue

6. Questions and answers at a job interview - 10 examples

It should be understood that in the process of communication you may be asked about anything, and you need to be prepared for any situation. The staff of the personnel departments, realizing that the candidate can be prepared in advance, act very cunningly without voicing a direct phrase. They can veil the question, build it with different meanings, try to catch you with cunning, but do not despair and there are instructions for these methods. Let's try to figure out what interviewers most often want to find out about and how to give an answer more correctly, making an impression.

Consider the questions at the interview and the answers to them - the 10 most popular questions when applying for a job

Question number 1. What can you tell about yourself?

This is the most frequently asked question during job interviews, which we have already reviewed and "sorted out" earlier. It remains only to add that the interlocutor most likely wants to know about your educationpersonal achievements and professional skills, and he is not interested in the detailed facts of your childhood, youthful love and the number of loans you took. Do not try to liesay briefly, but not dry.

Answer: “My experience is more than ... years, I’ll tell you about why I applied to your company and how much I can meet the requirements for a candidate for an open vacancy. I lead an active lifestyle, have excellent contacts with people, constantly deal with issues of my own development and self-realization. Still at the institute .... "

Question number 2. What attracts you to work in our company?

In order for the answer to be the most complete, you will need information about the history of the enterprise, the stages of its formation and the specifics of the activity. This is where the knowledge that you give yourself in the process of preparing for the interview will be important.

Forming your story is also not difficult, just imagine what benefits could enter your life if you could use the services or goods of this company.

Imagine a situation in which you plan to find a job in the cosmetics sales department.

Answer: "Using cosmetics currently allows you to most correctly create your own image, giving a feeling of complete self-confidence. That is why its significance cannot be minimized. I would like to not only learn the secrets of the image in more detail, but also ..."

Question number 3. What salary would you like to receive?

Everything is simple here, consider the salary with the bonus that was issued to you every month, and add to it 10-15%. It is worthwhile to understand that an attempt to lower the average level of wages in the region will speak of your incompetence, and if you call an exorbitant amount, you will be taken for an ambitious specialist who is gaining a price.

Answer: “To date, my salary was ... rubles. I would like to change my financial situation a little. Considering the requirements you have, the amount of work for this vacancy and the overall workload, I think that this should affect the increase in wages to .... rubles."

Question number 4. You bring up young children, and a vacancy involves an irregular working day, what do you say?

Many employers initially try not to consider candidates in whose families children of school or kindergarten age grow up. Their logic is simple. If the baby gets sick, then it is necessary to draw up a sick leave, look for a replacement for the employee, rebuild schedules and put up with delays.

Sometimes the upcoming work involves trips to business trips, meetings, seminars, extra time, and the manager wants to rely only on an employee who can fully surrender to the labor process.

Answer: “Yes, such circumstances not so long ago could cause me some difficulty, but today the problem has been completely resolved. In difficult periods, there will be a baby next to the baby ...”

Question number 5. What, in your opinion, is your main drawback?

In general, the issue of candidate weaknesses is very common during interviews. In this case, the employer wants not only to hear your real negative traits, but to see how you can present such complex information.

Try to arrange your speech so that these "minusescould have sounded likea plus". Do not list the weaknesses, trying to joke inappropriately, in the end - it’s better to pick up such insignificant moments that would not spoil the overall impression.

Answer: “Because of my professionalism, I very often have to be distracted to help my colleagues at work, this one wastes personal time, but I can’t refuse. The performance of my duties is essential for me, so sometimes I have to delay after work to finish beginnings. "

Question number 6. Why did you leave your previous job?

Here the only true answer is no. Each concocts him himself, depending on the circumstances. Talking about this, the interlocutor wants to hear not so much the true reason as to understand whether you are ready to hold on to this vacancy and continue your work for many years.

After all, even the fact of your dismissal and the search for a new job already speaks of the possibility of leaving this company for other prospects. The most incorrect answer would be the desire to talk about a bad boss, difficult relationships with colleagues, non-compliance with working conditions, and especially not solidity of the organization. Even if this were so, choose a more loyal reason that does not ultimately bring you negative points for the answer.

By the way, an expression like: "I was not happy with the salary, I wanted more, so I quit", can tell about your motivation based on money and potential dismissal in case of a better offer. What will result in losing the moment of the interview. Best indicated household, neutral factorswith which difficulties arose in the usual rhythm of life.

Answer: "Unfortunately, the office of the company changed its location, and it became very inconvenient to get there. Now I have to spend a huge amount of time on the road, and you can devote it to labor processes." By the way, you could also move by purchasing housing not so long ago.

Another common answer is about the possibility of developing yourself. In this case answer it sounds like this: "I worked for a very long time in a company of a regional level, where I managed to acquire the necessary experience and skills, now, trying to develop further, I am quite ready to try my hand at a larger organization"

Question number 7. Are you ready to develop and how do you see yourself in 5 years?

First of all, the interviewer wants to hear about the desire of a potential employee to remain in the company, even after such a long period, and secondly, it will be important to understand that you are ready for self-development and career growth.

No need to ascribe important achievements to yourself and reach for powerful peaks, especially voicing posts. It is enough to show your desire to change, to achieve more, but only within the framework of the organization in which you are trying to find a job.

Answer: "I would like to work actively in your company, but in a higher position by that time."

Question number 8. Were there any conflicts at the same place of work?

Such a statement of the question is considered tricky, because an employee of the human resources department tries as accurately as possible to understand your candidacy, trying it on to an existing team.

Sure, blunder there will be a desire to tell how you did not get along with your superiors, why you were busy with work and how hard it was for a hard day. But, and gross flattery in favor of the fact that everything was perfect, namely you were considered the soul of the company, will cause doubts, making you think again.

Try to tune yourself in a serious way, so that the words you utter seem solid and convincing.

Answer: “Yes, of course, such moments in the work cannot be avoided. But I set myself tasks for which the priority is to solve, and the difficult conflict situations that arise in this process are solved by searching for the truth. It’s important for me to set up the interlocutor in a positive way, therefore, I try not to resort to aggravation of the existing situation. "

We also recommend reading the article - “Where and how to find a good job?”

Question number 9. Who can I contact for feedback on your work?

Such a question implies the presence of contacts, and in this case it is better to provide them than to refuse, coming up with new reasons. Even if it so happened that you left your previous job, slamming the door hard, and relations with your boss are not subject to any restoration, you need to look for ways out.

The most correct one will be the number of your former colleague with whom you have maintained contact. Imagine him as a leading specialist, even if he was on the same parallel with you. Call him an informal leader capable of managing the whole team.

Perhaps this call simply will not follow, but your part of the duties will remain fulfilled.

Answer: "Yes, of course, I will leave you contact, and you can make a call at any time during the working day."

Question number 10. Do you have any questions? What questions to ask at the interview to the employer?

Even if during the conversation you understood all the points that were mentioned, it is important to prepare in advance those questions that might further interest you.

Answer: “I really want to work in your company and am absolutely sure that I will cope with the proposed responsibilities. But still, I would like to know if there will be additional stages of selection for the position?”

In general, the list of topics and issues discussed with you can be much longer and longer. It is worthwhile to understand that not always the person who is talking with you may be correct. Sometimes you can hear questions related to personal life related to marital status and even political views.

In any case, it is important for you to try to give a more loyal answer, without demonstrating your emotions, and even more so the state of stress. Most likely, such topics are raised in order to determine your maximum compliance with an open vacancy.

Sales Technique - How to Sell a Pen at an Interview

7. Case - “How to sell a pen for an interview?” 🖍

This is the most common way to test a person for real definition of his abilities. Sometimes it seems that there is nothing complicated in making such a transaction, because we regularly visit stores, go to the market and make many purchases. Therefore, such a task seems simple and easy to do.

Actually try to do it right, so that your interlocutor would like to get the money and give it back for the simplest writing instrument. And you will understand that this is a whole art.

The execution of this task can be carried out both traditional and non-traditional ways. It all depends on the personality of the person sitting in front of you.

If this is a strict serious employee, then the method chosen by you should be business, but if the main quality of a person is creativity, there’s a lot more selling options.

It is worth remembering a few rules that will become helpers in both cases.

  1. Ask for 1-2 minutes to prepare. You should not rush here, it is important to just concentrate. This is normal practice when a bit of preliminary time is required to complete a transaction.
  2. Inspect the product and try to study it as correctly as possible. Find the positive qualities and advantages of this pen.
  3. Identify your customer's needs. Determine what will become a priority in the purchase for such a person. maybe it's brand uniqueness or the usual need for writing.
  4. Try to be true, do not exaggerate the value of the subject and its basic qualities.
  5. Try to constantly maintain eye contact, it will be easier to establish communication and make a sale.
  6. Work with related products. If you succeeded in selling a pen, offer a notebook, spare paste, or plain paper. This will allow you to become visible among other candidates.

Traditional way selling a pen involves several steps that are easy to carry out, just remembering them.

Step 1. Introducing

You need to say hello, introduce yourself and clarify how best to contact a potential buyer. A correctly formulated speech will look something like this: "Good afternoon, my name is ..., I am a representative of the company .... How can I contact you?"

Step 2. Identification of needs

To do this, ask the right questions and formulate them so affirmatively so that the dialogue can be continued further. For example: "I have a unique offer for you, can I ask questions? ... how often do you have to work with documents, writing down the necessary information in your organizer?"

Step 3. Presentation of the pen

After the needs are identified, try to correctly offer this product, paying particular attention to the benefits that the interlocutor receives when buying. In other words: "Thank you ... taking into account what you have said, I would like to offer a pen that will help you write down important information most quickly at any time" or "... a stylish pen that can emphasize your status as a business person."

Step 4. Objections

Of course, it is likely that your interviewer will object. In his case, this is justified by an attempt to fully reveal your abilities. For example: "Thank you very much, but I already have a wonderful pen, everything suits me in it."

Step 5. Defining Additional Arguments

Here you will need those qualities of the goods that you studied in 2 minutes of preparation. Now your task is to offer him special conditions that will no longer allow you to abandon the upcoming transaction. It looks like this: "By purchasing this inexpensive pen, you will receive a special card as a gift that will allow you to buy other goods at reduced prices" or "Only 3 pens are left at a price of ... rubles, the next batch, I assure you, will already be more expensive."

Step 6. Complete the sale with related products

Offer one more copy or tell us that there are notebooks, spare pastes, and other colors. For example: “Today, every customer gets the opportunity to purchase a unique erased pencil with a pen” or “One pen is enough for you, or maybe you will pick up the remaining 3, because the holidays will be soon, and this will be a unique present for your colleagues.”

Step 7. Farewell

Thank the buyer for the purchased product and try to establish contact for the possibility of your future meetings. This is done like this: "Thank you very much .... I am sure that you have made the right choice. I will definitely contact you for the opportunity to make other unique offers. See you soon!"

For non-traditional sales it is important that your buyer possess sense of humor or share of creativity.

First, take the pen to yourself and ask your interlocutor for an autograph. Naturally, he will answer you: “But I have nothing”, so offer him to buy what is now necessary.

Secondly, ask the question "And you yourself, for example, could sell it." They will answer you: "Of course, no doubt, only the pen itself is not available now." Now boldly say: "I am ready to sell you a pen, just show me a master class"and make a deal.

And thirdly, the most cardinal option. Take the handle and leave the door. Naturally, you will be asked to return and return the item. Answer: "I can’t sell, I’m able to sell." It is worth repeating again. Such methods work only when in front of you is a person endowed with a sense of humor.

By the way, using the very first, traditional option, you can share your own additional ways than to attract the attention of an employee of the human resources department and leave positive impressions about yourself.

9. Video examples of how to successfully pass an interview

Video 1. Questions at the interview

Video 2. How to successfully pass an interview

Video 3. How to get an interview as a sales manager

8. Conclusion

No matter how difficult the upcoming interview may seem to you, you should not be afraid in advance, let alone refuse it. Learn all the tips, work on yourself and try to solve this problem in the most successful way.

Now, after reading this article, you should have a certain scenario of actions and answers to the questions: “How to behave during an interview when hiring?”, “How to sell a pen for an interview?” etc., it becomes clear.

And finally, we recommend reading the article - “How to attract luck and money into your life”

Watch the video: Sell Me This Pen - Best Answer For Your Sales Interview (October 2024).

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